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FAQs

How do I register for an account?

You can sign up for a new account here.

Are my personal details safe?

See our privacy policy for details about how your personal details are protected and secured.

How do I delete my account?

If you no longer wish to have an account, please email us here.

 

I have a problem with my order, where can I get help?

If you want to make changes, or to ask a question about an order you have placed, please call, email or use the Live Chat feature.

How should I make a complaint about a product or service?

If you are dissatisfied in any way please call, email or use Live Chat to let us know what the problem is so that we can help.

How much does delivery cost?

Our standard UK delivery fee is £3.99, but all orders over £55 qualify for free standard delivery.

How long will it take for my order to be delivered?

If you place an order before 3pm you will receive your order the next day. If you place your order after 3pm, you will receive your order within 2 working days.

Will I incur customs and import charges?

Depending on your location, there may be charges levied in your country. Please check before you place your order.

What are your return and refund policies?

You can return your purchase within 14 business days.

Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged or unsealed goods, including damage to original packaging.

NutritionX will make every effort to refund you within 14 days.

How do I check the contents and origins of your products?

Every NutritionX product includes a fully detailed specification sheet that you can download on this website. Key ingredients are also listed. If you have any specific questions that are not answered, please get in touch via Live Chat, telephone or email.

 

Office Opening Times

9am – 5pm Monday to Friday

EnquirIes

info@nutritionx.co.uk
01452 886198

Our Location

NutritionX Unit Q1, Quadrant Distribution Centre, Hardwicke, Gloucester, GL2 2RN

Contact Us